OT Coaching Terms & Conditions of Service

PLEASE READ THESE TERMS OF SERVICE ("TERMS") AS THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.

OT Coaching may revise and update these Terms at any time. Your continued use of the Services will mean you accept the revised Terms.

These Terms were last updated on 1 May 2025.

IMPORTANT DISCLAIMER

The information provided through this site, associated groups, or sent to you by an OT Coaching coach is intended to assist you in your fitness efforts. All information is of a general nature and is furnished for educational purposes only. You agree and acknowledge that OT Coaching is not a medical organisation, hospital, or staffed by medically trained personnel. The information provided through this site is not intended as a substitute for medical counselling or the professional advice of your personal physician. Before you begin any fitness or nutrition programme, consult your physician to determine if the fitness or nutrition programme is suitable for your needs. Do not start a fitness or nutrition programme if your physician advises against it. Please note that the coaches, trainers, affiliates, or employees cannot provide you with medical advice, and nothing that you may read on this site or that is otherwise provided to you by the coaches, trainers, affiliates, or employees should be construed as such.

Although OT Coaching and the site’s trainers, affiliates, and employees make an effort to provide quality information to you, OT Coaching disclaims any implied guarantee regarding the accuracy, completeness, timeliness, or relevance of any information provided through this site or sent to you by an OT Coaching trainer or the site. For example, health, diet, and fitness advice is often subject to updating and refining due to medical research and developments. No assurance can be given that the information provided through this site will reflect the most recent findings or developments with respect to the particular material. The site is intended for use only by healthy adult individuals. The site is not intended for use by minors or individuals with any type of health condition. Such individuals are specifically advised to seek professional medical advice prior to initiating any fitness or nutrition effort or programme.

Registration

In order to obtain a fitness or nutrition programme, you must provide OT Coaching with certain personal information. The site respects your privacy, and a complete statement of the site’s current privacy policy can be found below. The site’s privacy policy is expressly incorporated into these Terms by this reference. It is imperative that you provide accurate and truthful information about your health and physical condition during the registration process. In becoming a member with the intent of using a fitness or nutrition programme, you represent and warrant to OT Coaching that all of the personal information you provided during the registration process is true and correct. OT Coaching reserves the right to refuse or cancel your membership status or use of the services if we determine that you have or if you inform us that you have certain conditions. OT Coaching also reserves the right to cancel your membership status should you violate these Terms and any other posted policy on the site.

100% Money-Back Guarantee

If you don't see any results by the end of your agreed term inside the programme, we will give you your money back. The conditions are that you log everything on the app, including meal plans and workouts, complete your weekly check-ins fully, and attend the coaching calls.

Renewal

Following the end of your initial programme term, your programme will be changed to a monthly recurring subscription and will be AUTOMATICALLY RENEWED. Unless we terminate it, you must give a minimum of 30 days’ notice to cancel your subscription by notifying us by email at [email protected] (receipt of which must be confirmed by email reply from us) of your decision to terminate your subscription in 30 days. Cancellations of less than 30 days will not be accepted, and any billing periods within that 30 days remain active and are due upon renewal and are non-refundable.

Return/Refund Policy

Given the nature of online coaching and the ability of users to copy and distribute content without our knowledge, we do not process refunds (aside from through the 100% money-back guarantee conditions). Due to the extensive upfront cost associated with creating and distributing content, maintaining services, and availability to the client's workout portal and iPhone/Android apps, the client is contractually obligated to submit payment for the contract term without refunds. Clients may cancel at any time after the initial commitment period based on the contracted term at sign-up with a minimum of 30 days' notice for future contract periods. EU Clients: Exception to the right of cancellation: You cannot cancel your order for the supply of digital content if the delivery has started upon your request and acknowledgement that you thereby lose your cancellation right.

Monthly Subscription Following Initial Programme

If agreed upon with your strategy coach, following your initial term, you will be automatically set up on the monthly renewal programme payment term. The 30-day-notice cancellation clause also comes into effect here.

Delivery Method and Timing

We offer online nutrition and training packages that do not require physical delivery. Upon completion of proper sign-up procedures and any required payment processing, we will make every effort to ensure that you have immediate access to the online software and appropriate nutrition/training package.

Indemnity

All users herein agree to insure and hold OT Coaching, our subsidiaries, affiliates, agents, employees, officers, partners, and/or licensors blameless or not liable for any claim or demand, which may include but is not limited to, reasonable solicitor fees made by any third party. These claims may arise from any content a user of our site may submit, post, modify, transmit, or otherwise make available through our services, the use of OT Coaching services, or your connection with these services, your violations of the Terms of Service, and/or your violation of any such rights of another person.

Content

The content submitted or made available to OT Coaching, including transformation photos, videos, testimonials, and any inclusion on the publicly accessible areas of OT Coaching sites, is licensed to permit the use, distribution, reproduction, modification, adaptation, public performance, and/or public display of said content on our network services. This is for the sole purpose of providing and promoting OT Coaching. This licence shall remain the property of OT Coaching unless explicit written instructions to the contrary are received by OT Coaching.

Third-Party Applications

OT Coaching utilises a third-party application to distribute nutrition and training programmes. While we try to ensure a seamless experience, we are unable to guarantee the operation of the third-party application. OT Coaching will not be liable for outages or unavailability of the application beyond its control.

Conduct

We reserve the right to terminate your membership status if you misuse the site or violate these Terms, including, without limitation, the following rules of conduct:

You may not:

Upload, post, transmit to other members by any means, or otherwise make available any content or materials that are unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or otherwise objectionable;

Impersonate any person or entity, including another member, trainer, or other employees of OT Coaching, or falsely state or otherwise misrepresent your affiliation with a person or entity;

Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted;

Upload, post, email, transmit to other members by any means, or otherwise make available any content or materials that you do not have a right to make available under any law or under contractual or fiduciary relationships;

Upload, post, email, transmit to other members by any means, or otherwise make available any content or materials that infringe any patent, trademark, trade secret, copyright, or other proprietary rights of any party;

Upload, post, transmit to other members by any means, or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;

Upload, post, email, transmit to other members by any means, or otherwise make available any material that contains software viruses or any other computer code, files, or programmes designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment;

Attempt to interfere with or disrupt our servers or networks;

Intentionally or unintentionally violate any applicable local, national, or international law or any regulations having the force of law;

"Stalk" or otherwise harass another;

Solicit, collect, or post personal data, or attempt to solicit, collect, or post personal data about other users, including usernames or passwords; or access or attempt to access another user's account without their consent; and/or

Post, disseminate, transmit, or otherwise distribute your personal data or plan data on any website or through other digital, electronic, or printed forums.

Copyright or Intellectual Property Infringement Claims Notice & Procedures

OT Coaching will always respect the intellectual property of others, and we ask that all of our users do the same. In appropriate circumstances and at its sole discretion, OT Coaching may disable and/or terminate the accounts of any user who violates our Terms of Service and/or infringes the rights of others. Legal action may be taken if any copyright or intellectual property is distributed without the explicit consent of OT Coaching.

Age Limitations

Use of the site is limited to individuals aged 18 years or older. Your use of the site affirms that you are at least 18 years old. By accepting this agreement, you affirm that you are 18 years or older and have the legal ability to enter into the terms, conditions, representations, and warranties in the Terms of Service. OT Coaching will not be held liable, so far as the law permits, in any way for use of this site by persons under the age of 18.

Contact

Email: [email protected]